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Privacy Policy

Privacy Policy

Last updated: May 20, 2026

Spicy Riffs Web Design ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you contact us or submit a form on our website, we may collect: name, email address, phone number, business name, industry, website URL, and any messages or inquiries you provide.

Automatic Information

We automatically collect certain information about your device and how you interact with our website, including: IP address, browser type, operating system, pages visited, time and duration of visits, referring website, and clickstream data.

Cookies & Tracking

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and remember your preferences. You can control cookies through your browser settings.

How We Use Your Information

  • • Respond to your inquiries and provide the services you request
  • • Send you confirmation emails and service-related communications
  • • Provide website audits and recommendations
  • • Send marketing emails (with your consent)
  • • Improve our website, services, and user experience
  • • Comply with legal obligations
  • • Prevent fraud and ensure security
  • • Analyze trends and track user behavior for business insights

Legal Basis for Processing

We process your personal information based on: your consent (when you submit a form), performance of a contract (to provide our services), our legitimate business interests (to improve services and prevent fraud), and compliance with legal obligations.

Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party providers who assist us (hosting, email, analytics) under strict confidentiality agreements
  • Legal Compliance: When required by law, court order, or government request
  • Business Transfer: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Generally, contact form submissions are retained for 3 years unless you request deletion. You may request deletion of your data at any time by contacting us.

Email Marketing & Communications

When you submit our contact form, you agree to receive a confirmation email and service-related communications from us. You will automatically receive an email confirming receipt of your inquiry. We may also send you marketing emails about our services, but only if you have opted in. You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.

Your Rights & Choices

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your personal information
  • Right to Correct: Update or correct inaccurate data
  • Right to Delete: Request deletion of your data (with exceptions)
  • Right to Opt-Out: Unsubscribe from marketing communications
  • Right to Data Portability: Receive your data in a structured format

To exercise these rights, contact us at contact@spicyriffs.com.

Third-Party Links & Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information. This includes payment processors, hosting providers, analytics services, and social media platforms.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information immediately. Parents or guardians who believe their child has provided information to us should contact us immediately.

Canadian Privacy Notice

If you are a Canadian resident, your personal information is subject to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, and request deletion of your personal information. Our Privacy Officer can be contacted at contact@spicyriffs.com for privacy-related inquiries.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information. To exercise these rights, contact us at contact@spicyriffs.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of significant changes by updating the "Last Updated" date and, when appropriate, by sending you an email notification. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

  • Email: contact@spicyriffs.com
  • Phone: (613) 301-0180
  • Location: Canada

Thank you for trusting Spicy Riffs Web Design with your information. We are committed to protecting your privacy and maintaining your trust.

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